Course curriculum

    1. How to use this course

    2. Welcome!

    3. Why TELUS?

    4. TELUS Core Products

    1. Why SHS

    2. SHS Equipment

    3. SHS Packages

    4. Quiz 1 - SHS

    1. Introduction - TELUS & Koodo

    2. Quiz 2 - Mobility

    1. Why Koodo Internet

    1. Salesforce

    2. Quiz 5 - Salesforce

    3. D2C1 App

    4. Quiz 6 - D2C1 App

    1. Customer Expectation Setting

    2. Soft Closing vs. Hard Closing

    3. Quiz 7 - Soft vs. Hard Closing

    4. Do NOT Sell Scenarios

    5. Quiz 8 - Do NOT Sell Scenarios

    6. Customer Interaction Flow

About this course

  • Free
  • 22 lessons
  • 0 hours of video content

Discover your potential, starting today

Enroll today