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Hover over each one to get the Player Snip code. Then in another window, open your course curriculum. Find the lesson you wish to place the snip into and put the editor into code view. After putting the editor in code view, paste in the Player Snip. Once the snip is pasted, get out of code view, save the course and then preview the lesson sinde the course player.
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Welcome To Player Snips
Please watch the getting started video below before you begin using your new superpowers
CL-002 - 80% Content Width
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CL-002
Day 1 Agenda
Explain LOA and Sales Funnel
Know 5 Steps of a Conversation
Know SEE/SEA Factor
Know 3R's & can use them affectively
PS-015
Day 1 Checklist
10 intros with CXS
Try an icebreaker with a CX
Attempt to handle intro OBJ using 3R's
PS-015
Day 2 Agenda
Knows 3 buying signs
Can explain Buyers/tryers/Flyers - Buying T
Know 3R's & can use them affectively
PS-015
Day 2 Checklist
Can identify buying signs on call
Effectively executing 3R's
Complete 5 intros & short stories with CXS
PS-015
Day 3 Agenda
Can explain Kiss & Iceberg theory
Can explain Hot Spots & Pain Points
Get to know the team leads over lunch
PS-015
Day 3 Checklist
Demonstrate ability to find pricing
Effectively executing 3R's
Complete 5 intros, short stories & presentation with CXS
PS-015
Day 4 Agenda
Can explain 4 Impulse Factors
Knows the "looping" steps
PS-015
Day 4 Checklist
Can: (prospect) search address/determine available service, or (ADDTV) look up
Complete the close 5 times with CXS
Tried to loop at least 5 times
PS-015
Day 5 Agenda
Can explain 8 Great Work Habits
Participate in office atmosphere
PS-015
Day 5 Checklist
Can diagnose Sales Funnel
Exemplifying 8 Great Work Habits
Hit quota - 3 core RGU's
PS-015
Day 1 Agenda
HR - Onboarding/Orientation
Telus Product Knowledge Course - Facilitated Discussion After FFH, MOB, & SHS
PS-015
Day 2 Agenda
LOA
Sales Funnel
PK Recap
5 Steps to a Conversation
Field Pitch Broken Down Into 5 Steps
Live Phone Audio
Practice Pitch
PS-015
Day 3 Agenda
8 Great Work Habits (1-4)
PK Recap
8 Great Work Habits (5-8)
PK Recap
4 Impulse Factors
Live Phone Audio
Practice Pitch
PS-015
Day 4 Agenda
Building Rapport
Matching + Mirroring
Tonality
See/Sea Factor
Live Phone Audio Pt.1
Fox - Early Objection Handling (Doodly)
Fox - 3R's (Skit)
Live Phone Audio Pt.2
Buyers/Tryers/Flyers
Buying T
Practice Pitch With Intros OBJS
Script Memorization Expectations
PS-015
Day 5 Agenda
Competitive Advantages Recap
Impulse Curve
Iceberg Theory
Taking Control Of The Conversation
Live Phone Audio
Fox - Late Objection Handling (Doodly)
Fox - Looping (Skit)
Practice Pitch With Closing OBJS
4 Types Of Days
Self-Sourced From Bank - Call Audit Time
LPT Expectation Setting / Handoff
PS-015
Chat As a Group With The Trainer
Do not click 'complete' this section until the group the group discussion about the daily agenda has been complete
PS-016
Call Audio Bank
You can access the Call Audio Bank using the link below. The bank is also available in the resource library at the bottom of your dashboard.
Ready, Set, Go. Listen to sample calls and take notes so you are ready to roll when you get on the phones.
Please speak with your Trainer if you have any questions
PS-006
Ready, Set, Call
Now that the trainer has gone through today's agenda and your goals for today, please speak with your trainer to find out which real call examples you should listen to in the Call Audio bank. The trainer might have trainees listen to different calls*.